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problems with Ctrl+T in CS6

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My friend is trying to learn Photoshop CS6 and keeps hitting problems. Normally, I can sort things... but not this time.

 

Whenever she tries to use Ctrl+T to change sizes she just gets a message that says there are no pixels there to select.

 

I've put the same images into my Photoshop on my Mac and there's nothing wrong at all... So why is she having promlems?

 

She's on Wondows 7 and CS6.

I'm using Mountain Lion and CS5


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