My laptop motherboard fried and so I'm trying to reinstall my CS2 Creative Suite (legal copy) on my new laptop. Since my old serial number is no longer supported, I downloaded the creative suite from the links provided on the Adobe website. All of the other programs have opened just fine, but when I try to run Photoshop, I get an error that says "Your Adobe Photoshop user name, organization, or serial number is missing or invalid. The application cannot continue and must now exit. And then it closes. I've tried uninstalling and reinstalling Photoshop, and have also tried downloading the just the Photoshop file from the website, but it never presents me with an opportunity to put in a serial number, which the other programs did. I don't know what else to try. I tried to talk to the customer service people on the chat, but that guy just told me to come on here - not helpful at all!
I didn't think that this would be a 4+ hour project just to reinstall one set of programs, let alone everything else that I lost when my computer fried. So frustrating!
Any help appreciated!
Kristen