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How do I fix the crash following 'import video frames to layers' in Photoshop CC

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Every time that I attempt to import a video and finish clipping the portion that I need, the application freezes, and then crashes.  I basically cannot do any other thing such as opening an existing picture without it doing the same thing and crashing.  I have tried to fix the fonts/cache and follow other suggestions, but nothing at all has worked. 


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