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Error Message when launching PS CC trial

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I just downloaded and installed Photoshop CC for my windows 8 computer and every time I click on the application it comes up with a message saying there was a problem with the licensing of this program and to restart my computer. It also says that if this problem continues I should contact support and advise them of the Error code (213:19).

 

I restarted my computer a few times and I'm still getting the same error. I tried contacting support and was in a queue of more than 30 ppl. I have to go and collect my kids so there is no way I can wait in the queue.

 

My computer is less than a week old so I know it's not that.

 

Does anybody have any suggestions?

 

cheers


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