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personal url

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I have just installed elements 8. I keep getting "Failure, error has occurred" , message when entering Personal URL name. I have used Mike, Michael and MichaelMurray without and keep getting  the same Failure message. I cannot sign in and can not use product!

Adobe will not help me because it is a back issue. Not pleased with them. Are there any rules for the name you use?

Can sure use some help.

 

Mike

 


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